General Policy & Regulations

Website Domain Name sold online by Nguyen Van Foods Co., Ltd. with Website domain name is: http://tramangcau.vn/

General definition:

tramangcau.vn: is an online sales website specializing in custard-apple (Tra Mang Cau) products made in Vietnam with certificates and conformity certificates.

Seller / Supplier: Công Ty TNHH Nguyễn Văn Foods

Address: 51 Hamlet 6A, Ea Kly, Krong Pac, Dak Lak, Vietnam

Buyers: are traders, organizations or individuals who wish to find out information about products posted on the website tramangcau.vn to buy products.

Member: is an organization / individual registering to use the website tramangcau.vn to purchase products on tramangcau.vn website.

Products: are the products traded on tramangcau.vn online sales website.

Intellectual Property: any patents, copyrights, registered or unregistered designs, rights to registered or unregistered designs, trademarks, service marks, or industrial property rights or other intellectual property and includes applications for any of the above.

GENERAL CONDITIONS

When you visit our website, you agree to these terms. The website reserves the right to change, modify, add or remove any part of these Terms and Conditions of Use, at any time. Changes take effect immediately upon posting on the website without notice. And when you continue to use the site, after the changes to the terms and conditions are posted, it means that you accept those changes.

Please check back often to update our changes.

1. Web user guide

– When accessing our website, users must be at least 18 years of age or access under the supervision of a parent or legal guardian.

– We give you a license to use you to shop on the web within the terms and conditions of use.

– It is strictly prohibited to use any part of this website for commercial purposes or on behalf of any third party without our written permission. If you violate any of these, we will cancel your license without notice.

– This website is only for providing product information, we are not a manufacturer, so the comments displayed on the web are personal opinions of our customers, not ours.

– You must register an account with authentic information about yourself and must update if there is any change. Each visitor is responsible for their password, account and activity on the web. Furthermore, you must notify us when an account is accessed without authorization. We do not accept any liability, whether directly or indirectly, for damages or losses caused by your failure to comply with the regulations.

– During the registration process, you agree to receive promotional emails from the website. Then, if you do not want to continue receiving mail, you can refuse by clicking on the link at the bottom of every promotional email.

2. Accept orders and prices

– We reserve the right to refuse or cancel your order for any reason at any time. We may ask for more phone numbers and addresses before receiving orders.

– We are committed to providing the most accurate price information to consumers. However, sometimes errors occur, such as the case the product price does not display correctly on the website or the wrong price, depending on the circumstances, we will contact instructions or notice of canceling the order. That for you. We also reserve the right to refuse or cancel any order whether or not it has been confirmed or paid.

3. Trademarks and copyrights

– All intellectual property rights (registered or unregistered), information content and all designs, texts, graphics, software, images, videos, music, audio, translation Software, source code and basic software are our property. The entire content of the website is protected by copyright laws of Vietnam and international conventions. Copyright has been reserved.

4. Legal rights

– The terms, terms and content of this website are governed by the laws of Vietnam and the Court of competent jurisdiction in Vietnam will resolve any dispute arising from the unauthorized use of this website. .

5. Provisions on confidentiality

– Our website values ​​information security and takes the best measures to protect your information and payment. Your information during the payment process will be encrypted to ensure safety. After you complete the ordering process, you will exit the safe mode.

– You must not use any program, tool or any other means to interfere with the system or alter the data structure. The website also prohibits the distribution, dissemination or cheering of any activity aimed at

6. Changing, canceling transactions at website

In all cases, the customer has the right to terminate the transaction if the following measures have been taken:
Notify us of the transaction cancellation via hotline 0974.626.246

RETURN POLICY:

Delivered goods cannot be exchanged or returned unless the product is defective by the manufacturer.